Service
Emergency Payroll Services: Help When Payroll Breaks
When your payroll person quits or your system crashes, our team steps in. Call us with your next pay date, and we work out the fastest way to get your people paid.
At a glance
A team of payroll professionals
Works with any major payroll system
Payroll emergencies
What counts as a payroll emergency?
Any unplanned event that puts payday at risk.
Call us when:
Your payroll person left, or is out sick
Someone is on leave or vacation over a pay date
An audit or a tax notice needs an answer
Your payroll system fails before a pay date
Year-end is close and the work is behind
A payroll deadline was missed
An acquisition or a big headcount change hits payroll
Facing an urgent HR issue instead of a payroll one?
See HR consultingChecklist
How do you run an emergency payroll?
The short version of our published emergency payroll checklist.
Read the emergency payroll run checklistThe emergency payroll run
1.
Confirm who gets paid and for which pay period.
2.
Verify gross pay, tax withholdings, deductions and garnishments.
3.
Calculate a draft payroll and review the register for red flags.
4.
Confirm funding and cutoffs, approve payroll, then submit it.
How we help
Three ways we step in
We guide your team
Your staff runs payroll, and we walk them through each step in your system.
We run it from your files
You send the inputs, and we process the pay run in your system.
We pay from last period’s figures
When this period’s inputs are missing and payday cannot move, one option is to run this period from last period’s figures so people get paid, then correct the differences afterwards. We confirm it fits your situation first.
You approve every run, whichever way we step in.
Next steps
After the emergency: three ways forward
Once payday is covered, pick the path that fits your business.
Hand payroll off for good
We stay on as your payroll department.
Train your team on the system you have
Hands-on training on the platform you already use, plus troubleshooting.
Fix what caused it
An audit that catches what your current provider missed, with a clear plan to fix it.
We review your latest payroll register, setup and open issues, then send a short written list of what we would fix.
Our team
Who steps in when payroll breaks?
PayAdvisors is a team of 25+ payroll and HR professionals with decades of combined experience, running payroll for businesses in all 50 states.
A dual audit on every payroll
Support Monday through Friday, with coverage across multiple time zones
What our clients say
“Nothing but praise for the team at PayAdvisors.”
“They came in and supported our 6x Inc. 5000 Fastest Growing Company at just the right time and helped us bridge the gap between a patchwork quilt of outside vendors to eventual in house staff when it comes to payroll, HR, benefits, etc.”
Josh Funk
CEO, Rehab2Perform
Frequently asked questions
My payroll person quit: what do I do first?
Secure admin access to your payroll system, tax accounts and bank approvals, then find your next pay date and tax deposit deadline. Call us next: our team can step in and stay on as your payroll team.
What is a payroll emergency?
A payroll emergency is any unplanned event that puts your ability to process payroll on time at risk. It could be a staffing gap, a technical failure or an unexpected business disruption.
How do we get help right away?
Call 866-839-3322, Monday through Friday. Tell us your next pay date, and we work out the fastest way to cover it.
What if we do not have this period’s hours yet?
One option is to run this period using last period’s figures so people get paid, then correct the differences in the next run. We confirm it fits your situation first, and you approve every run.
Do we have to switch payroll systems first?
No. We run the emergency payroll inside the system you already use.
Can you help if our payroll system is down?
Yes. Payroll system failures and software outages are two of the emergencies our team steps in for. We investigate platform errors and configuration issues in your existing system and coordinate resolution with your provider when the platform itself is unavailable. Recovery of the platform stays with the provider.
What if payroll was already missed?
Call 866-839-3322. A missed payroll deadline due to an internal error is one of the emergencies we handle.
What happens after the emergency?
We stay on as your payroll department, month to month, so the next payroll is covered too.
Can you help in any state?
Yes. We step in for employers in all 50 states.
Is there a minimum commitment?
There is no minimum term. Service is month to month.
Can you start before onboarding is finished?
Often, yes. We first assess your next pay date, system access, payroll records and provider cutoffs, then confirm whether we can cover the next run while onboarding continues.
How long does standard onboarding take?
Onboarding runs in phases. Weeks 1 to 2 are onboarding and training. Weeks 3 to 4 are payroll takeover and your first live payroll with us. From week 5, we move into ongoing payroll optimization.
Keep reading
Related
Emergency payroll run checklist: five steps
The five steps to run an emergency payroll, plus when to escalate so payday doesn't slip.
Interim payroll services
Your payroll person left or is out: we assess your next pay date, then step in and stay on as your payroll team.
Your payroll person quit: the first 48 hours
What to secure, who to call and how to make the next payday.
Get in touch
Tell us how we can help with your payroll or HR. A member of our team will reach out shortly. If payday is today, call 866-839-3322.
What happens next
1.
Send the form with your name, email and company. Phone, company website and a note on how we can help are optional.
2.
Our team reads your message and reaches out.
3.
If payroll cannot wait, call 866-839-3322, Monday through Friday.
Other ways to reach us
Monday through Friday
Contact our team
Next step
Don't let payroll disruptions stop your business
Our team is ready to run your payroll. Reach out today. There is no obligation.