Service
Payroll Troubleshooting and Training Services for Your Existing System
Whether your system is glitching, your payroll support is unresponsive, or your team needs expert training on the software you already use, the fix starts here.
30 minutes to confirm scope. No obligation.
Payroll not going out at all?
See emergency payroll supportAt a glance
Immediate troubleshooting for tax errors, deductions, and system glitches
Hands-on training built around your existing platform, not a new one
Former ADP experts who know the fixes the big providers won’t share
Serving businesses nationwide
Platforms we train on: ADP Workforce Now, RUN, Paychex, and more.
Troubleshooting
Payroll error correction: the fires we put out
A small payroll error left unresolved can quickly turn into an IRS audit or a costly penalty. Immediate troubleshooting is available for the issues that come up most.
Tax compliance & filing errors
We find and correct mismatched payroll tax payments and multi-state filing headaches before they escalate into penalties.
Complex deductions
We set up garnishments, 401(k) contributions, and health insurance premiums accurately the first time, and correct the ones already wrong.
Classification cleanup
We review and correct W-2 and 1099 worker classifications before misclassification penalties have a chance to hit.
System glitches
When the software says no, we find a workaround. We resolve platform errors and configuration issues without switching systems.
Real people
Who picks up
You reach our team of payroll professionals directly. No call centers, no robots.
Real payroll experts, Monday through Friday. Think of us as the payroll support that actually answers the phone.
Training
Payroll training built for your system
Unlike generic certifications, training happens on the ground with your actual team. You keep your software, and we focus on mastering the platform already in place.
Platform mastery
We offer advanced training for ADP Workforce Now, RUN, Paychex, and more, built around the way your team actually uses the system.
Policy implementation
We train your staff on FLSA overtime rules and state-specific labor laws so compliance is built into how your team operates day to day.
Process optimization
We build a custom Master Payroll Checklist for your business so the same errors never have a chance to happen twice.
Getting started
Fix an error or train your team
Troubleshooting and training both happen inside the system you already use, so start with the one you need.
An error to fix
Tell us which system you use and what the error says. We correct it inside your current platform, without switching systems.
A team to train
We train your actual team on the platform already in place, whether that is ADP Workforce Now, RUN, Paychex, or another system.
What next
After the fix
Once the error is corrected, pick the next step that fits your business.
Prevent the next one
Our playbook article walks through a 10-point payroll system health check and 8 high-impact fixes.
Check the whole setup
A thorough audit and system evaluation catches what your current provider missed before the IRS or DOL does.
Hand payroll off entirely
We run your payroll, start to finish. You just approve and move on.
Our team
Why PayAdvisors
PayAdvisors is staffed by former ADP payroll professionals: 25+ payroll and HR specialists. Businesses bring us in when payroll has outgrown one person, and we become their payroll department.
With decades of combined experience, we’ve processed payroll for just about every scenario you can imagine. Today we run payroll for businesses in every industry and in all 50 states.
A dedicated Client Success Manager and a dual audit on every payroll
Real people who answer the phone, Monday through Friday
We work inside the system you already have
Three support levels: about 5, 10 or 20 hours a week
“Nothing but praise for the team at Pay Advisors.”
“They came in and supported our 6x Inc. 5000 Fastest Growing Company at just the right time and helped us bridge the gap between a patchwork quilt of outside vendors to eventual in house staff when it comes to payroll, HR, benefits, etc. Couldn’t recommend them enough for a company growing into its shoes and not quite needing in house staff, but trying to minimize the number of outside companies that it needs from a back office perspective.”
Josh Funk
CEO, Rehab2Perform
Questions
Troubleshooting and training questions
Can you fix an error inside our current payroll system?
Yes, we fix platform errors and configuration issues inside the payroll system you already use. You do not switch software to get the fix.
Which payroll errors do you correct most?
The errors we correct most are mismatched payroll tax payments and multi-state filings, garnishment and benefit deduction setups, W-2 and 1099 classification, and system glitches. We fix each one inside your current system.
Do you train on ADP Workforce Now, RUN, or Paychex?
Yes, we train payroll teams on ADP Workforce Now, RUN, Paychex, and other platforms they already use. Training happens with your actual team, on your own system.
What is the Master Payroll Checklist?
The Master Payroll Checklist is a custom payroll checklist we build for your business. Its job is to stop the same errors from happening twice.
What if payroll will not go out at all?
Payroll that will not go out at all is a payroll emergency, so call 866-839-3322 and see our emergency payroll support page.
See emergency payroll supportWhat does troubleshooting cost?
We do not publish a set price for troubleshooting or training. To discuss cost, use the pricing page form to request a no-obligation consultation.
See pricingKeep reading
All servicesRelated
Emergency payroll support
Payroll person quit? System crashed? We jump in fast and keep things moving.
Payroll system optimization
Make the payroll software you already use work with your business, without the disruption of switching platforms.
Emergency payroll run checklist
An emergency payroll run in 5 steps, plus a 5-minute pre-check before you run payroll.
Talk to us
Tell us what is wrong
Fill out the form and we will contact you soon. Tell us which system you use and what the error says.
Other ways to reach us
Monday through Friday
“PayAdvisors jumped in immediately, understood our challenges, and delivered exactly what we needed. Their team has been instrumental in keeping our operations smooth.”
Delano Jones
President, North Compass Consulting
Send your details
We will contact you soon. No call centers, no robots and based in the US.
Next step
Stuck in a payroll nightmare right now?
The longer a payroll error sits, the more it costs. Get it resolved today.
30 minutes to confirm scope. No obligation.